PRIVACY POLICY 

Lifeline Connections (“Lifeline Connections,” "LLC," “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website or submitting information to us, you agree to the practices described in this policy.

1. Information We Collect

We collect information from individuals, including applicants, clients, and team members.

A. Personal Information:

• Name
  
  

• Email address
  
  

• Phone number
  
  

• Mailing address
  
  

• Payment or billing information (for services rendered)
  
  

• Employment history, references, background screening details, and other job-related information (for applicants)
  
  

• Care needs, household details, and related service information (for clients seeking support services)
  
  

B. Non-Personal Information:

• IP address
  
  

• Browser type and version
  
  

• Referring website
  
  

• Pages visited and time spent on our website
  
  

• Cookies and tracking technologies (see Section 6)
  
  

2. How We Use Your Information

We use collected information to:

• Provide and manage non-medical in-home support services and team placements
  
  

• Respond to inquiries and customer support requests
  
  

• Process applications for applicants and staff
  
  

• Coordinate matches between clients and team members
  
  

• Process payments and service transactions
  
  

• Improve our website, processes, and service quality
  
  

• Send service-related or optional marketing communications (you may opt out)
  
  

• Comply with legal and regulatory obligations
  
  

3. How We Share Your Information

We do not sell or rent personal information. We may share information with:

• Service Providers: Background check services, payment processors, IT providers, and other approved vendors
  
  

• Clients & Team Members: To facilitate appropriate service matches
  
  

• Legal Authorities: When required by law, subpoena, or to protect rights, safety, or compliance
  
  

• Business Transfers: In the event of a merger, acquisition, or similar transition, information may be transferred to new owners
  
  

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.

5. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of online transmission is completely secure, and we cannot guarantee absolute protection.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website traffic, and support website functionality. You may manage or disable cookies through your browser settings.

7. Your Rights & Choices

Depending on applicable laws, you may have the right to:

• Request access to your personal information
  
  

• Request corrections to inaccurate information
  
  

• Request deletion of your data (subject to legal exceptions)
  
  

• Opt out of marketing communications
  
  

• Request limits on how we process your data
  
  

To exercise any rights, please contact us at: lifelineconnections1@gmail.com

8. Children’s Privacy

We do not knowingly collect information from children under 13. If we learn that we have unintentionally collected such information, we will delete it promptly. If you believe we may have information from a child under 13, please contact us immediately.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies.

This Privacy Policy was last updated January 2026.